Refund Policy - Rajepanchayat.com

Last Updated: April 17, 2026

1. Introduction

This Refund Policy applies to payments made on Rajepanchayat.com ("we," "our," or "us"), a platform providing Panchayati Raj documents, forms, resources, and related digital services. By making a payment on our website, you agree to the terms of this Refund Policy.

2. Nature of Services

Rajepanchayat.com primarily offers digital content and online services. Since digital services are often delivered instantly or made accessible immediately after payment, refunds may be limited in certain cases.

3. Refund Eligibility

Situation	Refund Eligibility	Remarks
Duplicate Payment	Eligible	Refund processed after payment verification
Payment Deducted but Service Not Delivered	Eligible	Subject to transaction confirmation
Technical Error on Website	Eligible	Refund or service re-activation may be offered
User Changed Mind After Purchase	Generally Not Eligible	Especially for instantly accessible digital services
Incorrect Information Entered by User	Not Normally Eligible	Depends on service status and support review
Unauthorized Transaction Claim	Case-by-case Review	May require identity/payment proof

4. Non-Refundable Services

Unless otherwise specifically stated, the following are generally non-refundable:

• Downloaded digital documents or files once access has been granted
• Completed subscription periods already used
• Administrative or processing fees, where applicable
• Services successfully delivered as described at the time of purchase

5. Refund Request Time Limit

6. How to Request a Refund

To request a refund, please contact us with the following details:

• Full Name
• Registered Email Address
• Transaction ID / Payment Reference Number
• Date of Payment
• Amount Paid
• Reason for Refund Request
• Any supporting screenshot or proof of failed transaction

7. Refund Review Process

After receiving your request, we may:

• Verify the payment with our payment gateway or banking partner
• Check whether the service/document access was successfully delivered
• Review technical logs and account activity
• Contact you for additional details if needed

8. Refund Approval and Processing Time

If your refund is approved:

• The refund will usually be initiated within 7 to 10 working days
• The amount will be credited back to the original payment method where possible
• Actual credit time may depend on your bank, card issuer, or payment provider

9. Alternative Resolution

In some eligible cases, instead of a monetary refund, we may offer:

• Re-activation of service
• Fresh access to the purchased document/resource
• Account credit for future use

10. Chargebacks and Disputes

If you believe a payment was charged incorrectly, please contact us first before raising a chargeback with your bank or payment provider. This helps us resolve the issue faster and avoid delays.

11. Fraud Prevention

12. Taxes and Charges

Any applicable taxes, payment gateway charges, or third-party deductions may be adjusted as per applicable laws and payment provider rules, unless otherwise required by law.

13. Changes to This Refund Policy

We may update this Refund Policy from time to time to reflect:

• Changes in our services or pricing model
• Changes in payment processing arrangements
• Legal or regulatory requirements

Any significant changes will be posted on this page.

14. Contact for Refund Queries