Terms of Service
These Terms of Service govern the use of Raj E Panchayat, including free information services, account features, document access, digital services, and payments made through Razorpay or any approved payment gateway.
1. Website Purpose
Raj E Panchayat provides Panchayati Raj related information, public documents, forms, resources, blog content, digital tools, and related services in a simplified format for users.
The website may include public information collected from government portals or other publicly available sources. Users must verify critical information from the official source before taking legal, financial, administrative, or official action.
2. User Responsibilities
- Use the website only for lawful, genuine, and informational purposes.
- Do not misuse documents, forms, data, contact information, login systems, or payment features.
- Do not attempt hacking, scraping, automated abuse, spam, fraud, or unauthorized access.
- Provide accurate information during registration, form submission, payment, refund request, or support request.
- Verify information from official government sources before making any official decision.
3. Accounts and Access
Some services may require login, registration, OTP verification, or role-based access. Users are responsible for keeping their login credentials and OTPs confidential.
We may suspend, restrict, or terminate access if an account is used for fraud, abuse, unauthorized activity, or violation of these terms.
4. Paid Services and Razorpay Payments
Payment Gateway Terms
Raj E Panchayat may accept payments through Razorpay or other approved payment partners. By making a payment, you agree to pay the displayed amount for the selected service and authorize the payment gateway, bank, card network, UPI provider, or wallet provider to process the transaction.
Payment success is subject to confirmation from the payment gateway and banking network. A payment shown as pending, failed, or unsuccessful will not be treated as complete until confirmed.
- Users must enter correct name, mobile number, email, service details, and billing information.
- Raj E Panchayat is not responsible for payment failure caused by wrong details, bank decline, insufficient balance, gateway downtime, network issue, or user-side error.
- Payment gateway charges, taxes, bank charges, convenience fees, or third-party charges may apply where displayed or applicable.
- After successful payment, access to digital services may be activated instantly or after verification, depending on service type.
- Refunds, if eligible, will be handled according to the Refund Policy.
5. Documents, Downloads, and Content Usage
Documents, templates, blog posts, and resources are provided for information, reference, education, and general guidance. They are not a substitute for official government records, legal advice, professional consultation, or department-issued documents.
- Users may not resell, misrepresent, or misuse website content.
- Users must not claim website content as official government certification unless verified from the official source.
- We may update, remove, restrict, or correct content at any time without prior notice.
6. Availability and Service Changes
We aim to keep the website available and useful, but we do not guarantee uninterrupted access. Maintenance, technical issues, hosting problems, payment gateway issues, security incidents, or third-party service outages may affect availability.
We may modify, discontinue, add, or restrict any feature, service, page, pricing, or content when required for security, compliance, business, or technical reasons.
7. Limitation of Liability
Raj E Panchayat will not be responsible for losses caused by reliance on unverified information, user mistakes, incorrect data entry, payment provider issues, third-party portal changes, government portal downtime, or actions taken without official verification.
8. Violation of Terms
If a user violates these terms, we may restrict access, remove content, cancel service access, block abusive activity, or take appropriate legal or technical action.
9. Contact
Email: support@rajepanchayat.com
Phone: +91 8003420374
For payment support, include your Razorpay Payment ID, Order ID, amount, date, and registered contact details.